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Personal Support Resources

There are many support resources available to OSSTF D16 T/OT members including the YRDSB's Employee and Family Assistance Plan (EFAP), Com Psych, but also through our Federation's Employee Assistance Plan (EAP) with Telus Health (formerly Lifeworks) and OTIP, who has a variety of specialized wellness programs including:

  • Feeling Better Now: Assess Mental Health

  • Starling Minds: Manage Mental Health

  • Alavida: Take Control of Substance Abuse

  • Carepath: Support after Cancer Diagnosis


Psych Com


ComPsych is our Boards Employee Assistance Program (EAP)
GuidanceResources® support services include: counselling, work-life services, legal support services, financial information services, wellness services, GuidanceResources® Online and more.  Visit their page for more information.



OTIP Telus Health (formerly Lifeworks) is OSSTF's Employee Assistance Program (EAP) and provides tools to improve your mental, physical, social and financial wellbeing. You and your family will have access to counselling and resources that are totally confidential, 24/7.

Visit their page for more information, how to get in contact and for the login credentials.

Brochure and Overview of Services


Early Intervention Program (OTIP)

OTIP’s Early Intervention program is a union supported service that provides confidential and valuable assistance to members during the early stages of a medically-related work absence. We provide resources and education specific to your medical condition with a focus on recovery and a timely return to work.

Find more information here.

Feeling Better Now


Feeling Better Now is a mental health resource provided through OTIP (benefits). 

In 5 to 20 minutes, FeelingBetterNow® allows you to confidentially discover your risk for a Mental Health issue early, so you can take immediate action, allowing you to stay healthy and productive at work.

Feeling Better Now Flyer Infographic

Starling Minds 

Starling Minds is a self-guided digital program that is available 24/7, private, and tailored to you. Access tools to help better manage your mental health including daily checkups, guided training sessions, and a supportive community. Based on Cognitive Behaviour Therapy, it can be used with medication or in-person therapy.  Get Started

Ready to get started? Here are your access codes:

  • OTIP members/customers: member

  • Eligible family members: familymember

Questions about the program can be directed to



ALAViDA offers confidential, evidence-based substance use support from the privacy of your smartphone. The TRAiL is a secure platform where you can track your journey and access self-guided resources available 24/7. No awkward conversations, no shame and 100% confidential.Go to To create an account on the ALAViDA TRAiL, scroll down and click the “Sign up” button. You will be directed to a registration page where you can fill in your information.In case of any issues, you can email or call 1.888.315.3634 for support.Brochure and FAQ



CarePATH: Cancer Support Services is provided through OTIP (benefits).

Carepath’s Cancer Program helps you understand your diagnosis, provides information on test results, recommends possible treatment options and provides ongoing supportive counselling to help lessen the physical and emotional impact of a cancer diagnosis. Our Carepath team follows the most up-to-date guidelines for cancer treatment and care to ensure the best possible outcomes.  Check out their page for more information or the CarePATH BrochureOverview flyer

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